Last Updated: 01/05/2026
This Privacy Policy explains how Artana Marketing (“Artana Marketing,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information.
This Policy applies to our website https://www.artanamarketing.com
, our AI-powered services, and any related communications.
1. COMPANY INFORMATION
Company Name: Artana Marketing
Website: https://www.artanamarketing.com
Email: [email protected]
Physical Address: 47 Canedy St, Massachusetts
Services: AI voice agents, AI chatbots, and marketing automation for local businesses
2. INFORMATION WE COLLECT
We collect information from two groups:
Our Clients
Our Clients’ Customers (when interacting with AI systems we manage)
2.1 Information We Collect from Clients
Name
Email address
Phone number
Business name and information
Billing information (processed securely by third parties)
Account-related information
Communications with us
2.2 Information We Collect from Clients’ Customers
When AI voice agents or chatbots are used, we may collect:
Names
Phone numbers
Email addresses
Call recordings
Chat transcripts
Appointment or inquiry details
Business-related communications
Artana Marketing processes this information only on behalf of our clients.
3. AI-SPECIFIC DATA USAGE
Our AI systems may process data to:
Answer calls or messages
Book appointments
Route inquiries
Provide automated responses
Improve system accuracy and performance
AI Data Safeguards:
Client and customer data is not used to train public or shared AI models
AI systems are configured per client
AI-generated outputs may not be error-free
4. COOKIES & ANALYTICS
We use cookies and similar technologies to:
Operate and improve our website
Analyze traffic and usage patterns
Enhance user experience
Analytics Tools Used:
Google Analytics
You may disable cookies through your browser settings.
5. THIRD-PARTY SERVICES & INTEGRATIONS
We integrate with trusted third-party platforms, including:
GoHighLevel – CRM and automation
Twilio – Voice and SMS services
OpenAI – AI language processing
Google Analytics – Website analytics
Payment Processing:
[Stripe / PayPal / Other]
Data Storage:
[AWS / Google Cloud / Other]
These third parties operate under their own privacy policies.
6. HOW WE USE INFORMATION
We use information to:
Deliver AI services
Communicate with clients
Improve system performance
Provide customer support
Process payments
Meet legal obligations
We do not sell personal data.
7. DATA RETENTION
We retain data only as long as necessary to:
Provide services
Meet legal requirements
Resolve disputes
Call recordings and transcripts are retained based on client configuration and may be deleted upon request unless legally required otherwise.
8. DATA SECURITY
We implement commercially reasonable safeguards including:
Encryption where appropriate
Secure access controls
Limited internal access
Reputable third-party security infrastructure
No system is completely secure.
9. CALL RECORDINGS & TRANSCRIPTS
AI voice agents may record calls and generate transcripts.
Clients are responsible for obtaining required consent
Data is used for service delivery, automation, and quality control
Artana Marketing acts as a data processor, not the data owner
10. MARKETING COMMUNICATIONS
You may receive service-related or marketing communications.
You may opt out at any time by:
Clicking “unsubscribe” in emails
Contacting us directly at [email protected]
11. USER RIGHTS (GDPR & CCPA)
Depending on your location, you may have the right to:
Access your data
Correct inaccurate data
Request deletion
Restrict or object to processing
Request data portability
Requests can be sent to:
📧 [email protected]
12. OPT-OUT OPTIONS
You may opt out of:
Marketing emails
Non-essential cookies
Certain data processing (where legally permitted)
Essential service communications may still be required.
13. CHILDREN’S PRIVACY
Our services are not intended for individuals under 18.
We do not knowingly collect children’s data.
14. INTERNATIONAL DATA TRANSFERS
Data may be processed in the United States or other countries with different privacy laws. We take reasonable steps to ensure lawful transfers.
15. DATA BREACH NOTIFICATION
In the event of a data breach:
We will act promptly to mitigate impact
Affected parties will be notified as required by law
Authorities will be notified when legally required
16. LEGAL COMPLIANCE
This Privacy Policy is designed to comply with:
GDPR
CCPA / CPRA
Other applicable U.S. privacy laws
17. POLICY UPDATES
We may update this Privacy Policy at any time. Changes will be posted with a revised “Last Updated” date.
18. CONTACT INFORMATION
Artana Marketing
📍 47 Canedy St, Massachusetts
📧 [email protected]